Special Orders

All products sold on this website are my handcrafted lampwork beads and jewelry.

I like a challenge now and then so if you have an idea for a specific bead / beadset / or jewelry design, to be made just for you, let me
know... I can give it a try. (I will not copy another artists' bead but I can interpret it with my own spin on the concept.)

My shopping cart has maximum number of beads that can be ordered in each category. This helps me fight fraud from less than honest buyers. If you want to purchase more than the cart will allow, please don't hesitate to contact me and I will take your order differently.

Email me ( pat@pjbeads.com ) and let me know what item or items you wish to purchase, the quantity, and any other special requests. I
will return your email and let you know if I can fulfill your request immediately or if there will be a lead time and what that will be.

If I decide to give a custom order a try, I will email you a quote before I begin. If you approve the pricing, I will request a deposit of 50% of the asking price dependent on the price of the project, and then proceed with the order. I will photograph the final product and send you a link to my site for a preview before you are charged the remaining balance of the order plus shipping and handling.

Shipping / Return Policy

In the never ending fight to provide low shipping costs, all shipments from me currently are sent via the United States Postal Service in the small flat rate box. Should another shipping provider become more competitive with their rates, I reserve the right to ship your order at the lowest cost I can obtain for you. Every attempt is made to ship merchandise seen on my website to customers within a reasonable time (not including holidays or weekends) from confirmation of valid payment. This does not include special orders. I guarantee the workmanship of all my products. If you are not satisfied with a purchase, contact me within 7 days of receiving the merchandise and I will give you instructions on how to return the merchandise. Do not ship the merchandise back to me until you receive instructions. Please include your name, address, order date, order #, email address, telephone number, and the reason you are not satisfied. If a return is due to mishandling the merchandise on the customer's part, other arrangements may be taken.